Active water damage? Call 313-427-4780 now — we dispatch immediately, 24/7.

24/7 Emergency Response

Water Damage

Q: What should I do first when I discover water damage?

Shut off the main water supply if the source is a plumbing failure. Do not enter a flooded basement if the electrical panel is in the flood zone. Call us immediately — the faster we respond, the less damage occurs.

Q: Do you work with insurance companies?

We document the plumbing failure and repair thoroughly. We provide detailed invoices and can speak with your adjuster directly. We don't bill insurance directly, but we make the documentation process as easy as possible.

Q: How do I prevent washing machine hose failures?

Replace rubber supply hoses with braided stainless steel. Rubber hoses have a lifespan of 5 to 8 years and fail without warning. Braided stainless hoses are rated for the life of the machine. This is a $30 fix that prevents a $30,000 disaster.

Q: What is a sump pump battery backup?

A battery backup unit is a secondary pump that runs on a 12-volt marine battery. It activates automatically if the primary pump fails or if the power goes out during a storm — exactly when you need the pump most.

Q: Can you prevent future water damage?

Yes. After we fix the source, we assess the system for other vulnerabilities: aging supply lines, missing expansion tanks, sump pumps without battery backup, and washing machine hoses past their service life. We give you a written list of what we found and what it costs to address each item.

Q: How quickly can you respond to active water damage?

We dispatch immediately, 24/7. Our average response time across Metro Detroit is under 45 minutes. Every minute of active water damage increases the cost of restoration — call us the moment you discover it.

Burst pipes, flooded basements, appliance failures. We identify the source, fix it right, and coordinate with your restoration crew.

Emergency — 313-427-4780 Free Video Estimate

24/7

Emergency Dispatch

<45 min

Average Response Time

Insurance

Documentation Provided

Metro Detroit Locations

Water Damage Situations We Handle

Burst Pipes

Frozen pipes, corrosion failures, and pressure spikes. We locate the break, repair or replace the affected section, and pressure-test the system.

Flooded Basement

Sump pump failure, sewer backup, or foundation seepage. We identify the source, stop the water, and coordinate with restoration crews.

Appliance Failures

Washing machine hoses, dishwasher supply lines, refrigerator ice makers, and water heater tank failures. We repair the source and document for insurance.

Sewer Backup

Main line blockages can flood basements with sewage. We clear the line, camera-inspect for the cause, and recommend a permanent fix.

Supply Line Failures

Toilet supply lines, sink supply lines, and shutoff valves fail without warning. We replace the failed component and inspect the rest of the system.

Water Heater Failure

A failed tank can release 40–80 gallons of water. We shut off the supply, remove the failed unit, and install a replacement — same day.

Water Damage Services

Burst Pipe Repair

We locate the break, repair or replace the affected section, and pressure-test the system before we leave.

Sump Pump Installation & Replacement

Primary pump installation, replacement, and battery backup systems. We protect your basement before the next storm.

Sewer Backup Clearing

Main line blockages cleared with hydro-jetting. Camera inspection to identify the cause and recommend a permanent fix.

Supply Line Replacement

Toilet supply lines, sink supply lines, and shutoff valves replaced before they fail. We inspect the full system while we're there.

Appliance Failure Response

Washing machine hoses, dishwasher supply lines, and refrigerator ice maker lines. We repair the source and document for insurance.

Insurance Documentation

Detailed invoices describing the failure and the repair. We can speak with your adjuster directly and provide photos of the damage.

Our Response Process

Stop the Water

We shut off the source immediately. If you can't locate the shutoff, we find it and close it. Every minute counts.

Diagnose

We identify the exact cause of the failure — not just the symptom. Camera inspection for sewer issues. Pressure testing for supply line failures.

Repair

We fix the plumbing failure completely. Temporary patches are not how we work. The repair is permanent and permitted where required.

Document

We provide a detailed invoice describing the failure and the repair. We can speak with your insurance adjuster directly.

Prevention Checklist

After we fix the source of your water damage, we assess the system for other vulnerabilities. Here's what we look for — and what it typically costs to address each item.

Replace rubber washing machine hoses with braided stainless steel

$30–$60 DIY

Install a sump pump battery backup

$200–$400 installed

Add a sump pump alarm

$30–$80 installed

Replace aging toilet supply lines (every 5–7 years)

$15–$40 per toilet

Install a whole-home water shutoff with leak detection

$400–$800 installed

Repipe galvanized steel supply lines before they fail

Varies by home size

Add expansion tank to water heater (closed systems)

$150–$250 installed

Annual sump pump inspection and test

$75–$150

What to Do Right Now

If You Have Active Water Damage

1.Shut off the main water supply (usually near the meter)
2.Do not enter a flooded basement if the electrical panel is in the flood zone
3.Move valuables out of the water's path if it's safe to do so
4.Call us at 313-427-4780 — we dispatch immediately
5.Document the damage with photos before cleanup begins

Call Now — 313-427-4780

Common Questions

What should I do first when I discover water damage?

Shut off the main water supply if the source is a plumbing failure. Do not enter a flooded basement if the electrical panel is in the flood zone. Call us immediately — the faster we respond, the less damage occurs.

Do you work with insurance companies?

We document the plumbing failure and repair thoroughly. We provide detailed invoices and can speak with your adjuster directly. We don't bill insurance directly, but we make the documentation process as easy as possible.

How do I prevent washing machine hose failures?

Replace rubber supply hoses with braided stainless steel. Rubber hoses have a lifespan of 5 to 8 years and fail without warning. Braided stainless hoses are rated for the life of the machine. This is a $30 fix that prevents a $30,000 disaster.

What is a sump pump battery backup?

A battery backup unit is a secondary pump that runs on a 12-volt marine battery. It activates automatically if the primary pump fails or if the power goes out during a storm — exactly when you need the pump most.

Can you prevent future water damage?

Yes. After we fix the source, we assess the system for other vulnerabilities: aging supply lines, missing expansion tanks, sump pumps without battery backup, and washing machine hoses past their service life. We give you a written list of what we found and what it costs to address each item.

How quickly can you respond to active water damage?

We dispatch immediately, 24/7. Our average response time across Metro Detroit is under 45 minutes. Every minute of active water damage increases the cost of restoration — call us the moment you discover it.

Water Damage Response Near You